April 6, 2010

  • Why isn't Ticketmaster considered a monopoly yet? Especially after they gobbled up LiveNation? Just look at one of my recent ticket orders...

    Marie Digby
    Ticket Price US $10.00 x 1
    Facility Charge US $1.00 x 1
    Convenience Charge US $5.00 x 1

    Order Processing Fee US $4.80

    Standard Mail: Allow 10 to 14 days for delivery US $4.00
    TOTAL CHARGES US $24.80

    c'mon, is that right? The final total is twice the price of the ticket cost! I understand the "facility charge," I question the price of the "convenience charge" and wonder why the "order processing fee" is separate from that because isn't that the same thing? Plus I thought standard mail delivery has always been free, especially considering that they charge us money to print our own ticket using our own printer and paper. The alternative would have been for me to drive 300 miles round trip to keep the ticket price at $10.

    If you look at these other purchases below, you'll notice that the convenience charge changes, and some fees doesn't always apply to some tickets, which only adds more questions to all these service costs. The merger with LiveNation is suppose to promise cheaper tickets and fees, but this looks like the same old questionable ticketmaster practices. It'll be nice if we have better alternatives, but that isn't the case for a lot of venues.

    Russell Brand
    Ticket Price US $40.00 x 1
    Convenience Charge US $9.00 x 1
    Order Processing Fee US $4.80
    Standard Mail: Allow 10 to 14 days for delivery US $4.00
    TOTAL CHARGES US $57.80

    Conan O Brien

    Ticket Price US $59.50 x 1
    Convenience Charge US $14.40 x 1
    Standard Mail: Allow 10 to 14 days for delivery No Charge
    TOTAL CHARGES US $73.90

    Warped Tour

    Ticket Price US $33.00 x 1
    Facility Charge US $1.32 x 1
    Convenience Charge US $6.85 x 1
    Order Processing Fee US $5.90
    Standard Mail: Allow 10 to 14 days for delivery No Charge
    TOTAL CHARGES US $47.07