August 5, 2008

• Well, I experienced my first real downtime with Verizon DSL ever since I first got it. Apparently there was some kind of outage involving the DSL lines in my area, so we were out of internet for several hours. This was at the time that I usually get on the web, right after I come home from work too. Tech support was surprisingly very efficient and to the point, as opposed to what I had to deal with when I was still using Cable internet. They even left me a voice mail message saying that they fixed the problem, and that things should be running as normal (unfortunately I was already asleep at the time). So kudos to Verizon DSL on fixing a problem as promptly as they could have. Another reason for me to recommend DSL over cable.

  • 9:06 pm
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